Text Message With Media Template

a text message with media template allows you to send a message that includes both text content and media elements such as images, videos, or documents this format helps enhance communication by combining informative text with visual or supporting media it is commonly used for promotions, announcements, product updates, or informational messages where visual context improves user understanding creating a text message with media template step 1 define your template to create a text message with media template, configure the following details template name – enter a unique name to identify the template within the platform language – select the language in which the message will be sent select the content of your template – choose text message with media as the template type once the template type is selected, proceed to the next step to add the message content step 2 add content in this step, you configure the text, media, and interactive buttons that will be included in the message body text the body text field contains the main message content maximum length 2500 characters character count includes variables used in the message you can insert variables to personalize messages dynamically example hello {{1}}, check out our latest product updates! variables allow the system to replace placeholders with user specific data when the message is delivered media you can attach media to the message to make it more engaging supported media types include image video document media helps provide visual context and improves message engagement buttons buttons allow users to interact with the message directly supported button types include quick reply sends a predefined response back to the bot to continue the conversation url button opens an external webpage when clicked phone number button allows users to call a specified phone number each button requires a button label , which defines the text displayed to the user use cases text message with media templates are commonly used for promotional campaigns product launches event announcements informational updates customer support communication this format allows businesses to combine text communication with visual or supporting media , creating a more engaging messaging experience best practices use clear and concise text content ensure media files are optimized for size and quality use images or videos that reinforce the message context keep button labels short and action oriented personalize messages using variables when possible