RCS

rcs channel deployment rcs deployment can now be performed directly from the engati portal ui to configure rcs, you will need three keys rcs agent id, client id, and client secret for assistance in obtaining these keys or for further guidance on the setup process, feel free to reach out to support\@engati com rcs template creation rcs templates allow businesses to create pre approved rich message formats directly from the engati portal ui these templates can be used for broadcasts, api triggered flows, and bot initiated conversations templates must be created and approved before they can be sent to users you can create rich card, carousel, text, and media templates under the rcs templates section creating an rcs template to create an rcs template navigate to marketing campaigns & automations → message templates → rcs templates click create new template step 1 define your template in this step, you configure the basic template details template name enter a relevant name for your template (max 20 characters recommended) language select the language for the template select the content of your template choose one of the following template types rich card carousel text message media click continue to proceed to content configuration step 2 add content the content fields will vary based on the selected template type template types rich card template a rich card allows you to send media with text and interactive buttons fields card title maximum 200 characters upload image / upload video / media url supported formats images jpg, jpeg video as per rcs specifications ensure media dimensions meet platform requirements body text maximum 2000 characters including variables add variable use + add variable to insert dynamic parameters do not manually type custom param add button you can add up to 4 buttons card orientation vertical media height image short 1440 pixels x 480 pixels image medium 1440 pixels x 720 pixels video size 10 mb card orientation horizontal media height image left 768 pixels x 1024 pixels image right 768 pixels x 1024 pixels video size 10 mb