---
title: Zendesk Sell
slug: zendesk-sell
docTags:
createdAt: 2024-05-07T05:15:04.604Z
---
## **1. Introduction**
Zendesk Sell is a sales CRM software tool that enhances productivity, processes, and pipeline visibility for sales teams.
Customers can now integrate their Zendesk Sell account with Engati. This allows you to:
- Sync and manage contacts with Zendesk Sell
## **2. Access to Zendesk Sell Integration**
Zendesk Integration can be set up in the [Integrations workflow](https://agents.engati.ai/admin/integrations/cloud-integrations) of Engati.
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Once the Integration with an account is completed, the integration APIs can be used within the Conversation flow using the Zendesk Sell Node under + Add Node > Integrations > Zendesk Sell.
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## **3. Steps to configure Zendesk Sell Integration**
### 3.1 Adding the Zendesk Sell Integration
- Log in to your Engati account and go to the “[Integrations](https://agents.engati.ai/admin/integrations/cloud-integrations)” tab.
- Click on ‘Connect’
- Click on ‘Continue’ in the modal that appears requesting ‘Authorization access’
- In the modal that appears requesting to ‘Connect a new app’, choose ‘Zendesk Sell’ to authenticate and add a new account for automation.
- Provide API Key for Zendesk Sell:
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### 3.2 Adding the Zendesk Sell Integration
- API Key: You can find your API Key by signing on to Zendesk Sell Account
- Click ‘Settings’ from the sidebar and navigate to **OAuth** > **Access Tokens** > **Add Access Tokens**
- Copy the API key displayed
- Paste this key in the API Key field on the Integry Configuration page above
- Click on ‘Proceed’
- Your account should now be connected
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### 3.3 Configuring Zendesk Sell Node
- Once you have logged in, you are done with authorizing your account.
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- Now go to Builder > Paths and try adding a Zendesk Sell node.
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### 3.4 Selecting an action
- Once you select your account, you can choose an Action, from the list of Actions available, to be performed on your account. The list of available Actions are:
- Create Company
- Create Contact
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- Once you select the Action, you can also authorize a new account here or use a previously authorized account
- Once you select the Action it populates various rows that are required to complete the Actions and assign different attributes for each row with respect to what information is required
- Once you have finished assigning the attributes, save the node, and your integration will be ready
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*Please feel free to reach out to support\@engati.ai*