---
title: Step 4 — Add Tasks (Prompt Writing)
slug: step-4-add-tasks-prompt-writing
docTags: 
createdAt: 2026-03-23T21:33:07.935Z
---

## 1) Add a task step

1. Click **Add new step**.
2. A new task step will be created.

## 2) Configure the step

In the **Step Details** window:

1. Enter the **Name** (a clear label like the agent name or task name).
2. Enter the **Description** (what this task step is responsible for).
3. Click **Add** to save.



## 3) Write the system prompt

After saving, you’ll see the **Prompt editor** where you define the agent’s behavior.

![](https://api.archbee.com/api/optimize/FEqjvWZnyymr_PEhXLLlG/aaDHpcEqKYaEgmI_D455Y_image.png)

### Write manually

Write your prompt directly in the editor.

When you’re done, click **Save changes**.

## Voice-specific prompt guidelines (important)

When writing prompts for voice agents, follow these best practices:

- Use **short and natural sentences** suitable for spoken conversation
- Avoid long paragraphs or complex explanations
- Use a **conversational tone** (friendly, clear, and direct)
- Add **confirmation steps** where needed (e.g., “Would you like me to proceed?”)
- Avoid special characters, bullet-heavy outputs, or formatting that doesn’t translate well to speech
- Ensure responses are easy to **listen and understand in real-time**

## Need help with prompt writing?

Refer to the **Prompt Best Practices** documentation to understand how to write effective prompts for voice interactions.

👉 Review the [Voice Agent Best Practises File](https://docs.google.com/document/d/1iv6x_PrS5M-NpuxmtEShqPqRvUKrK-S8nTpHchDcU0s/edit?usp=sharing).

## 📚  Next steps

Continue to: [Step 6 — Set Up Memory (Optional)](docId\:VySN8rX9g0eC6NGxUu43d)