Shiprocket

introduction introduction a popular ecommerce shipping and logistics software, shiprocket helps you send real time tracking updates via email and sms to buyers with engati’s shiprocket integration you can deliver the right shipping notifications to your customers and save customer data into crm integrations like google sheets this document will help integrate the shiprocket account with engati it is divided into two major sections 1\ prerequisites 2\ steps to integrate shiprocket account with engati prerequisites prerequisites before integrating with engati, there are some prerequisite steps to be followed this includes generating api credentials, configuring the webhook endpoint and steps needed to fetch the channel id each step is explained briefly in this section setup setup 1\ generating api credentials on shiprocket steps to generate open your shiprocket account and navigate to the left hand panel 2\ click on settings => additional settings => api users => add new api user (engati will communicate with shiprocket using this api user) 3\ on the pop up menu, fill in the email (this should be different from the one used to register to shiprocket) 4\ click on 'create user' on successful completion, you should have a new api user generated 5\ you shall receive the api user password in the registered shiprocket email 2\ configuring engati webhook endpoint steps to configure open your shiprocket account and navigate to the left hand panel click on settings => additional settings => webhooks 3\ enter https //agents engati ai/v1 0/track/orders/webhook in the url 4\ click on save webhook 5\ ensure that the webhook is enabled 3\ steps to fetch channel id steps for fetching navigate to shiprocket setup & manage => channels steps to integrate shiprocket account with engati once the prerequisite steps are completed, we can begin integrating shiprocket with engati please note that the api user key credentials generated in the above https //help engati ai/shiprocket# text=steps%20to%20generate%3a ,open%20your%20shiprocket%20account%20and%20navigate%20to%20the%20left%2dhand%20panel , 2 %20click%20on and https //help engati ai/shiprocket# text=navigate%20to%20shiprocket%20homepage will be needed while integrating the shiprocket channel with engati please follow the below steps for integration step 1 log in to the engati account and click on “integrations” icon from left panel you will be navigated to the “cloud integrations” page you can also navigate to “integrations” from by click on the top right corner profile icon as shown in the below image step 2 the cloud integrations page will have shiprocket integration as shown below click on the “ connect ” in the shiprocket panel the “connect” button will be visible on hovering the mouse on the shiprocket panel step 3 on clicking the connect button, you will be prompted to enter the account name and shiprocket api user credentials as shown below note please enter the shiprocket email and shiprocket password of api user key generated in this https //help engati ai/shiprocket# text=steps%20to%20generate%3a ,open%20your%20shiprocket%20account%20and%20navigate%20to%20the%20left%2dhand%20panel , 2 %20click%20on step 4 once all the details are entered click on the connect button the shiprocket account will be connected with engati as shown below the above steps integrate the shiprocket account with engati next steps will focus on integrating the shiprocket channel on the bot step 5 click on “ go to settings ” button shown in the above image note you can also navigate to the above “shiprocket settings” page by following the below steps 1\ click on settings icon from the left panel 2\ click on integrations 3\ click on shiprocket as shown in the below image step 6 click on “ add channel ” button in the shiprocket settings page to enter the channel information for which the notification is to be sent enter channel id and channel name information in dialog box shown below note the steps for fetching the channel id is shown https //help engati ai/shiprocket# text=navigate%20to%20shiprocket%20homepage step 7 click on save button the channel is now integrated with engati