---
title: Release Notes: October 2024
slug: release-notes-october-2024
docTags: 
createdAt: 2024-11-29T06:26:46.958Z
---

Hi All,
 Here are the highlights of the new features and updates rolled out in October 2024.

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## <font color="#ae2121">**New Features &amp; Enhancements**</font>

### Voice LLM Bot

- **Description:** Users can now interact with the bot using voice input, which is converted to text for further interaction.
- **Impact:** Enhances user experience by providing a hands-free alternative to typing.
- **Use Case:** Built for Neuro Gen, ideal for users requiring verbal interaction with LLM systems.

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### Removal of OpenAI Credit Attribute

- **Description:** Eliminates the <font color="#21ae30">openai_credits</font> attribute to allow uninterrupted use of eSenseGPT flows.
- **Impact:** Customers using their own OpenAI API keys or open-source models won’t face interruptions due to credit limitations.

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### Trigger Path on SLA Expiry (Enhanced)

- **Description:** Automates responses when Live Chat SLAs expire, ensuring users receive timely updates.
- **Impact:** Improves user satisfaction by providing a standard response upon SLA breach.

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### Phone Number Capture for Social Logins

- **Description:** Pop-up prompts social login users to provide their phone number, sent to Salesforce for lead tracking.
- **Impact:** Reduces junk leads and increases demo scheduling for WA Growth, Pro, and eCommerce users.

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### Custom CSS for WhatsApp Widget

- **Description:** Internal teams can now customize WhatsApp widget text through editable CSS under Configure > WhatsApp.
- **Impact:** Available for all customers, enabling tailored user interface messaging.

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### Payment Confirmation in Bot Flow

- **Description:** Captures PayU response details (e.g., <font color="#21ae30">bank_ref_num, txnid</font>) in the system attribute <font color="#21ae30">{{user_webview.payment_response}}</font>.
- **Impact:** Enables seamless payment confirmation flows for all customers and partners.

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## Partner & Customer-Centric Updates

### Accelerator Paid Plan for Partners

- **Description:** Partners can now offer the WhatsApp Accelerator journey to their customers with a more segmented approach.
- **Impact:** Helps partners customize feature sets for customers with lower requirements.

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### Custom Threshold for Wallet Notifications

- **Description:** Enables custom wallet notification limits (e.g., 1L INR for large customers) instead of the default 500 INR or 10 USD.
- **Impact:** Avoids unnecessary alerts for high-volume customers, configurable via MA.

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### Capture <font color="#21ae30">**ctwa_clid** </font>Parameter for CTWA Ads

- **Description:** Meta’s new <font color="#21ae30">ctwa_clid</font> parameter (click ID) can be captured and sent back via the Conversions API.
- **Impact:** Helps customers optimize Meta Ads and CTWA campaigns.

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### WhatsApp Flows as a Template

- **Description:** Supports creating and using WhatsApp Flow marketing templates, boosting form-fill rates by 80% per Meta research.
- **Impact:** Available for all customers and partners to enhance WhatsApp marketing engagement.