Release Notes: May 2025
Greetings, We’re excited to share the latest updates for May 2025! Here's a summary of the new features and improvements.
GenAI Update – GPT‑4.1 & 4.1 Mini + Advanced AI Configuration
We’ve enhanced Engati’s Generative AI engine with support for GPT‑4.1 and GPT‑4.1 Mini models, offering improved accuracy, scalability, and cost-efficiency.
Built for: Businesses leveraging AI for contextual and document-driven replies. Impact: Better long-form understanding and performance tuning, now available in both basic and advanced AI configuration settings.
Highlights:
- New Model Support:
- GPT‑4.1: Higher accuracy on long queries
- GPT‑4.1 Mini: Comparable to GPT‑4.0 with lower cost
- Basic AI Settings: Choose domain, assistant name, response tone, and upload limits
- Advanced AI Settings:
- Control document prioritization
- Custom prompt overrides
- Auto-refresh for indexed URLs
- Acronym handling
- Intent setup for more accurate query interpretation
- Access Path: Navigate to Train > Generative AI > Configuration
Support for Custom Card Node (V2)
We’ve rolled out V2 support for Custom Card Nodes, allowing advanced UI layouts inside your bots using structured JSON.
Built for: Developers and designers building rich, interactive bot interfaces. Impact: Enables personalized and brand-aligned card-based replies beyond standard templates.
Key Capabilities:
- Display custom headers, images, footers, and actions
- Fully responsive on both web and mobile
- New validation and visual editor improvements
X (Formerly Twitter) Deployment Update
Engati now reflects “X (formerly Twitter)” branding across the platform and documentation.
Built for: Businesses deploying chatbots on social media Impact: Better alignment with the X platform, and smoother onboarding with the latest setup guidelines.
What’s New:
- UI and help docs updated to reflect X branding
- Full onboarding flow for X:
- Developer app setup
- API key and token retrieval
- Activity API and dev environment configuration
- Direct Message permissions
📬 Need Assistance?
We’re here to help! Reach out to us at [email protected] or visit www.engati.ai for more information.