---
title: Release Notes June 2024
slug: release-notes-june-2024
docTags: 
createdAt: 2024-11-29T06:02:53.797Z
---

Hi All, as part of our monthly deployments, we had a release. Following is the summary of the changes:

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## <font color="#ae2121">**New Releases**</font>

**WhatsApp Plan Page**

- **Description:** Added a "Manage Plan" page under Account Settings for all WhatsApp plans, including WA Accelerator, Growth, Pro, and Enterprise.
- **Applicable for:** All WhatsApp customers.
- **Impact:** Customers can explore subscription plans, view the benefits of higher plans, and easily contact sales/support for upgrades.
- **Enablement:** No separate enablement is required.

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**GenAI Private Cloud Support and Optimization**

- **Description:** Decoupled GenAI and platform features to enable independent scaling, maintenance, and optimization for private cloud deployments.
- **Applicable for:** Customers adopting the "Engati in a Box" solution for private cloud.
- **Impact:** Enhanced system performance, simplified updates, and optimized resource allocation.
- **Enablement:** No separate enablement is needed.

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**Seamless Conversational Dialogue Experience**

- **Description:** Enabled a seamless conversational experience for end-users using LLM, improving engagement and conversion tracking.
- **Applicable for:** Customers like UpGrad focusing on improving end-user interaction.
- **Impact:** Enhanced understanding of user behavior, conversion funnel creation, and guided conversations leading to higher conversions.
- **Enablement:** No separate enablement is necessary.

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**Dynamic Language Selection**

- **Description:** Allows users to switch between languages during a conversation, ensuring accurate responses in multilingual setups.
- **Applicable for:** Customers using GenAI bots with multi-language support.
- **Impact:** Improved bot accuracy and user satisfaction in multilingual conversations.
- **Enablement:** No separate enablement is required.

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**Ecom Feature Configurator Enhancement**

- **Description:** Consolidated Shopify/WooCommerce settings into a single page for easier navigation and updates.
- **Applicable for:** Shopify/WooCommerce customers on Accelerator & Base/Pro plans.
- **Impact:** Simplified configuration of features like abandoned checkout, COD-to-Prepaid notifications, and Order Updates.
- **Enablement:** No separate enablement is needed.

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**Changes to TSP Workflow**

- **Description:** Improved onboarding workflow to manage WhatsApp APIs and linked emails in 360dialog, with a centralized view for all WhatsApp numbers.
- **Applicable for:** All new WhatsApp plan customers.
- **Impact:** Reduced onboarding time and eliminated revenue leakage by controlling self-sign-ups.
- **Enablement:** No separate enablement is required.

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**Headers in Status Webhook**

- **Description:** Added authentication and security to the status webhook for dumping status packets to external systems.
- **Applicable for:** Customers using 360dialog WhatsApp.
- **Impact:** Improved security and readiness for enterprise needs.
- **Enablement:** ENABLE\_WEBHOOK\_STATUS\_HEADERS entitlement is required.

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**Revamped Integrations UI**

- **Description:** Redesigned UI to support the growing number of integrations for ease of exploration and deployment.
- **Applicable for:** New direct customers from June 12, 2024.
- **Impact:** Reduced time to discover, identify, and deploy integrations.
- **Enablement:** ENABLE\_CLOUD\_INTEGRATIONS\_V2 entitlement is required.

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## Changes to Existing Features

**New Input for RUD Replies**

- **Description:** Users can now enter RUD replies using the existing response box instead of a separate input field.
- **Applicable for:** All customers with RUD-enabled bots.
- **Impact:** Reduced drop-offs during RUD interactions.
- **Enablement:** Can be enabled from Web Display > Settings > Message Settings.

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**Ecom Revenue Attribution Optimizations**

- **Description:** Enhanced workflows to provide clearer attribution for conversions, with first-touch, last-touch, and multi-touch models.
- **Applicable for:** Shopify/WooCommerce customers.
- **Impact:** Improved visibility into high-performing workflows and ROI calculations.
- **Enablement:** No separate enablement is needed.

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**Conversion Triggers Enhancements**

- **Description:** Enabled Conversion Triggers via CTA Popups on both e-commerce and non-e-commerce websites to analyze user behavior and provide personalized recommendations.
- **Applicable for:** All customers using CTAs.
- **Impact:** Increased engagement, guided assistance, and improved conversions.
- **Enablement:** Manual setup and development required based on customer requirements.