---
title: Release Notes February 2024
slug: release-notes-february-2024
docTags: 
createdAt: 2024-02-22T12:36:28.665Z
---

As part of our monthly deployments, we had a release on 6th February 2024. Following is the summary of the changes:

## <font color="#ae1536">**Broadcast and channels** </font>

### Mass Broadcast

**Description**

- Broadcast as a feature has been further enhanced to handle bulk broadcasts

**Feature Impact**

- Time saving for customers who want to send only WhatsApp template messages without any other processing

### WhatsApp Flows Node

**Description**

- WhatsApp Flows as feature can be used by customers to collect data, leads, schedule appointments, book tickets natively like a form on WhatsApp

**Feature Impact**

- Instead of lengthy conversations users can easily provide these details through a native form on WhatsApp
- Will be useful for ticket bookings, insurance data collection, collect address by e-commerce customers

### WhatsApp Pay - Payment Gateway

**Description**

- WhatsApp Pay can be used to collect payment through Razorpay and PayU payment gateway as a native WhatsApp feature where user will not have to leave WhatsApp for payment

**Feature Impact**

- WhatsApp pay can be easily used to improve payment collection and reduce drop-offs between payment steps
- It will be useful for Fintech, Insurance, eCommerce customers or any payment use case on WhatsApp

## <font color="#ae1536">**Platform**</font>

### Add more conversational info on 'Responses & Training'

**Description**

- Give customers more context when they are training ac conversation in Response & Training

## <font color="#ae1536">**Live Chat &amp; Inbox**</font>

### Inbox - provide a filter for agents to filter out conversations based on the retargeting window closing time

**Description**

- A quick filter has now been added for agents/supervisors/Owners to quickly apply these quick filters as there are attending conversations.
- All the whatsapp conversations with a reachable window time open can be filtered based on the time left to respond to each conversation.
- This quick filters is an easily accessible filters that can be applied on top of all the that i.e New, Active, Unassigned and All

**Feature Impact**

- The  aim is to provide a quick filter for agents to filter out conversations based on the retargeting window closing time for WA conversations and to create an opportunity for the Engati  customers in terms of lead conversion with respect to reaching out to customers.