---
title: Release Notes August 2024
slug: release-notes-august-2024
docTags: 
createdAt: 2024-11-29T06:16:32.154Z
---

Hi All,
 As part of this month's updates, we are excited to share the latest features and improvements released in August 2024.

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### New Features & Updates

**Question Suggestions**

- **Description:** When the bot cannot answer a query, it now suggests relevant related questions to guide users.
- **Impact:** Reduces user drop-off by helping them phrase their questions effectively.
- **Enablement:** Enabled by default for customers with indexed GenAI FAQ integrations.

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**Pause Node in WhatsApp Accelerator Plans**

- **Description:** Added a Pause Node to support Google Sheet flows where attributes take time to update, preventing outdated values from being sent.
- **Impact:** Improved data accuracy and flow reliability for WhatsApp Accelerator customers.
- **Enablement:** Available for WhatsApp Accelerator customers.

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**Marketing Analytics Enhancements**

- **Description:** Consolidated all WhatsApp marketing activities (Broadcasts, CTWA, etc.) into one location for better visualization and insights.
- **Impact:** Helps customers optimize campaigns and track performance effectively.
- **Enablement:** Automatically applied for customers using WhatsApp marketing tools.

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### Changes to Existing Features

**Billing Announcements**

- **Updates:**
  - Disabled trial emails sent when a trial is assigned via MA.
  - Enforced accounts now display the **Billing Details** page.
  - Added a banner for credit exhaustion enforcement.
  - Renamed the **Ecomm Pro** plan to **Ecomm-Growth**.
- **Impact:** Improved billing transparency and consistency.

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**WhatsApp Stop Promotions Default Path**

- **Description:** Default opt-out paths for marketing broadcasts and FAQs are now available in **WhatsApp Growth** and **Pro Plans** for direct customers and partners.
- **Impact:** Simplifies compliance with opt-out flow requirements.
- **Enablement:** Available by default for eligible plans.

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**Different Template Message Button Type Grouping Info**

- **Description:** Educates customers about button grouping, which is automatically done per Meta's guidelines.
- **Impact:** Aligns customer actions with Meta requirements, reducing confusion.
- **Enablement:** Available for WhatsApp Channel users.

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**Meta TSP Onboarding**

- **Description:** Enabled direct onboarding with Meta Cloud for customers dealing with Meta, bypassing 360dialog as BSP.
- **Impact:** Simplifies the onboarding journey, providing direct payment and registration with Meta.
- **Enablement:**
  - Enable <font color="#21ae36">ENABLE_WA_MANAGER</font> entitlement.
  - Set <font color="#21ae36">WA_ENGATI_TSP</font> to **Meta**.
  - Select <font color="#21ae36">**WhatsApp Cloud**</font> as the provider in WhatsApp settings.

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**More Emojis on Portal**

- **Description:** Added new emojis to the portal for use in template messages and path flows.
- **Impact:** Helps customers create more engaging and interactive content.
- **Enablement:** Available by default for WhatsApp direct customers and partners.

**Mobile App Upgrades**

- **Description**: Updated the build to support Instagram reels in the Messages tab for agents
- **Applicable** **for**: Engati Mobile App on Android and iOS.
- **Impact**: Better experience for agents to view the details of the reels from the Instagram page to get more context of the conversation.
- **Enablement**: Updating the mobile app from respective stores.



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