Engati - User Guide
Engati for Shopify - What’s in...
How to reduce return to origin (RTO) orders
2 min
229,262,252 true unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type unhandled content type how should an agent filter orders in the shopify admin console? filter orders with the tag “prepaid”, “confirmed”, “converted cod to prepaid”, “cod confirmed” dispatch these orders filter orders with the tag “pending” agents can call these customers and ask them to confirm/cancel orders through a whatsapp template filter orders with the tag “cancelled” agents can call these customers to find out a reason
