--- title: Feedback, promotions, and retargeting slug: feedback-promotions-and-retargeting docTags: createdAt: 2022-06-20T08:42:16.000Z --- ## Promotional templates Set up WhatsApp campaigns for new product launches, flash sales, festivals, customer re-activation, and more. **Name -** promotional\_campaign **Category - **Transactional **Language -** English (en) **Template type -** Media & Interactive **Header -** Image **Body -** Celebrate with your family by sending them gifts at 25% off. **Button -** **Type -** Call to action **Label -** SHOP NOW **Url -** Enter your website URL and then click on Add variable button on the right side. Now, click on Preview and Submit button and add the below example values in the next step. **Example values - **These are sample values for WhatsApp to approve the templates. **Header image URL -** Enter the image URL **Button URL: \{\{1}} -** ?utm\_source=engati\&utm\_medium=whatsapp ## Collect feedback Collect feedback from your users, post-purchase **Name - **feedback **Category - **Transactional **Language -** English (en) **Template type - **Media & Interactive **Header - **We need your opinion! **Body -** Hi \{\{1}}, Thank you for shopping with us. Please rate your overall shopping experience with Engati. **Footer - **Enbo from Engati **Buttons -** **Type -** Quick reply **Label 1 - **AMAZING **Label 2 -** GOOD **Label 3 -** BAD Now, click on Preview and Submit button and add the below example values in the next step. **Example values - **These are sample values for WhatsApp to approve the templates. **Body: \{\{1}} -** Engati ## Retargeting campaigns ### Recommendations Recommend best sellers to users **Name - **recommendation **Category - **Transactional **Language -** English (en) **Template type -** Media & Interactive **Header - ** **Body -** Hi \{\{1}}, We have one more great offer for you! Take a look at \{\{2}}, now available at a discounted price of \{\{3}}. **Buttons -** **Type -** Call to action **Label -** BUY NOW **Url -** Enter the product link and then click on Add variable button on the right side. Now, click on Preview and Submit button and add the below example values in the next step. **Example values -** These are sample values for WhatsApp to approve the templates. **Header image URL -** Enter the image URL **Button URL: \{\{1}} - **Engati **Button URL: \{\{2}} -** Enter the product title **Button URL: \{\{3}} -** Enter the product price ### Social proofing **Name -** social\_proof **Category -** Transactional **Language -** English (en) **Template type -** Media & Interactive **Header - ** **Body -** Hi \{\{1}}, Our customers are loving these \{\{2}}. We are offering this at a flat 10% off! Try it and tag @instagramusername on Instagram, we’d love to know your experience too! **Buttons -** **Type - **Call to action **Label - **BUY NOW **Url - **Enter the collection/product link and then click on Add variable button on the right side. Now, click on Preview and Submit button and add the below example values in the next step. **Example values -** These are sample values for WhatsApp to approve the templates. **Header image URL - **Enter the image URL **Button URL: \{\{1}} -** Enter the product name/collection name **Button URL: \{\{2}} -** Enter the product name ### Contests **Name -** contest **Category - **Transactional **Language -** English (en) **Template type -** Media & Interactive **Header -** 5 chances to win! **Body -** Hi \{\{1}}, Winters are here and we’re giving you a chance to win your order! Simply place an order with \{\{2}} before \{\{3}} midnight to be entered in the lucky draw! If you win, you get a 50% discount on your next order and a complimentary gift from \{\{4}}. **Buttons -** **Type -** Call to action **Label - **BUY NOW **Url -** Enter your phone page link and then click on Add variable button on the right side. Now, click on Preview and Submit button and add the below example values in the next step. **Example values - **These are sample values for WhatsApp to approve the templates. **Button URL: \{\{1}} - **Engati **Button URL: \{\{2}} -** Enter your brand name **Button URL: \{\{3}} -** Enter some date **Button URL: \{\{4}} - **Enter your brand name ### Win back Send a message to engage dormant customers (especially loyal dormant customers) **Name -** win\_back **Category - **Transactional **Language -** English (en) **Template type -** Media & Interactive **Header - **Let’s start fresh **Body -** It’s been a while since we’ve seen you. Hi \{\{1}}, We’d like to understand more about your experience with \{\{2}} and if there’s anything we can do to help. **Buttons -** **Type **- Quick reply **Label -** Share your experience Now, click on Preview and Submit button and add the below example values in the next step. **Example values -** These are sample values for WhatsApp to approve the templates. **Button URL: \{\{1}} -** Engati **Button URL: \{\{2}} -** Enter your brand name ### Newsletter **Name -** newsletter **Category -** Transactional **Language -** English (en) **Template type -** Media & Interactive **Header -** **Body -** Introducing the \{\{1}} Hi \{\{2}}, We have launched this new \{\{3}} for you, explore the range! **Buttons -** **Type -** Call to action **Label -** Buy now **Url - **Enter your collection/product link and then click on Add variable button on the right side. Now, click on Preview and Submit button and add the below example values in the next step. **Example values -** These are sample values for WhatsApp to approve the templates. **Header image URL - **Enter the image URL **Button URL: \{\{1}} -** Enter the product name/collection name **Button URL: \{\{2}} - **Engati **Button URL: \{\{3}} -** Enter the product name