AI Agents
2 min
This section introduces AI Agents and helps you understand how to build them step by step on the Engati platform.
AI Agents are intelligent assistants that can handle user queries, automate conversations, and perform actions such as doctor search, appointment booking, and support requests.
They can be used across different industries such as:
- Healthcare – doctor discovery, appointment booking
- EdTech – course information, admission guidance
- Real Estate – property search, lead qualification
- Insurance – policy queries, claim support
What this guide covers
This documentation provides a complete, end-to-end flow to create and configure your agent.
You will learn how to:
- Set up Generative AI
- Train your agent with relevant data
- Configure Paths and Workflows
- Create and configure Text and Voice Agents
- Deploy your agent
Important
👉 Follow the steps in the given order to correctly set up your agent.
Each step builds on the previous one, so completing them sequentially ensures your agent works properly.