Engati - User Guide
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2. Prerequisites & Setup
4. Workflow Setup
3 min
1\ what is a workflow? a workflow connects the agent with a path to perform actions it is used when the agent needs to fetch data save data call an api perform system actions workflows send information from the agent to the path and return the result back to the agent example in a doctor appointment use case the agent sends the user request to a workflow the workflow triggers a path the path fetches doctor details the result is returned to the agent πΉ watch the setup video below for a quick walkthrough 2\ how workflows work a workflow sends data from the agent to the path using input attributes the path performs the required action and sends the result back to the agent using output attributes workflow flow agent β workflow β path β output β agent response
