4. Create Voice Agent

this section walks you through creating and configuring a voice agent end to end what you’ll finish with what you’ll finish with a voice agent with a clear name and description voice configuration completed (stt, llm, and tts providers) workflows connected (only if your agent needs to take actions/tools) tasks written (your main prompts/instructions) memory configured (optional) final review completed and the agent created before you start (recommended) before you start (recommended) define the goal (1 sentence) clearly define what the agent should do example “help users book hospital appointments through a voice conversation ” collect reference info product details, policies, faqs, tone guidelines voice provider readiness ensure required providers are configured speech to text (stt) llm (ai model) text to speech (tts) workflow readiness confirm required workflows/paths are already created and tested attribute clarity keep attribute names consistent (same spelling, meaning, and format) keep it minimal remove unused configurations to avoid confusion quick overview (follow in order) quick overview (follow in order) follow the steps below to configure and create a voice agent step 1 — navigate to agents step 2 — start agent creation step 3 — define agent (voice configuration) step 4 — workflow setup step 5 — add tasks (prompt writing) step 6 — set up memory (optional) step 7 — evaluate / disposition setup & review video creating a voice agent tips for better results tips for better results keep the agent goal clear and focused ensure responses are short and natural for voice conversations in tasks, define tone (friendly, professional, calm) speaking style (simple, conversational) do/don’t rules when to use workflows avoid long or complex responses (voice should be easy to understand) add 1–2 examples (optional) to improve consistency if responses are incorrect, update the task prompt first before adding more workflows