---
title: 4. Create Voice Agent
slug: 4-create-voice-agent
docTags: 
createdAt: 2026-03-23T21:25:25.673Z
---

This section walks you through creating and configuring a **Voice Agent** end-to-end.

## <font color="#B91C1C">**What you’ll finish with**</font>

- A **Voice Agent with a clear name and description**&#x20;
- **Voice configuration completed** (STT, LLM, and TTS providers)&#x20;
- **Workflows connected** (only if your agent needs to take actions/tools)&#x20;
- **Tasks written** (your main prompts/instructions)&#x20;
- **Memory configured** (optional)&#x20;
- **Final review completed and the agent created**&#x20;

## <font color="#B91C1C">**Before you start (recommended)**</font>

- **Define the goal (1 sentence):** clearly define what the agent should do&#x20;
  - Example: *“Help users book hospital appointments through a voice conversation.”*&#x20;
- **Collect reference info:** product details, policies, FAQs, tone guidelines&#x20;
- **Voice provider readiness:** ensure required providers are configured:&#x20;
  - **Speech-to-Text (STT)**&#x20;
  - **LLM (AI model)**&#x20;
  - **Text-to-Speech (TTS)**&#x20;
- **Workflow readiness:** confirm required workflows/paths are already created and tested&#x20;
- **Attribute clarity:** keep attribute names consistent (same spelling, meaning, and format)&#x20;
- **Keep it minimal:** remove unused configurations to avoid confusion

## <font color="#B91C1C">**Quick overview (follow in order)**</font>

Follow the steps below to configure and create a Voice Agent:

1. **Step 1 — Navigate to Agents**&#x20;
2. **Step 2 — Start Agent Creation**&#x20;
3. **Step 3 — Define Agent (Voice Configuration)**&#x20;
4. **Step 4 — Workflow Setup**&#x20;
5. **Step 5 — Add Tasks (Prompt Writing)**&#x20;
6. **Step 6 — Set Up Memory (Optional)**&#x20;
7. **Step 7 — Evaluate / Disposition Setup & Review**&#x20;

## Video: Creating a Voice Agent

::embed[]{url="https://youtu.be/mR9XGOsRk-A?si=dSAjRc2rz_Ui4JT6"}

## <font color="#B91C1C">**Tips for better results**</font>

- Keep the agent goal **clear and focused**&#x20;
- Ensure responses are **short and natural for voice conversations**&#x20;
- In Tasks, define:&#x20;
  - Tone (friendly, professional, calm)&#x20;
  - Speaking style (simple, conversational)&#x20;
  - Do/Don’t rules&#x20;
  - When to use workflows&#x20;
- Avoid long or complex responses (voice should be easy to understand)&#x20;
- Add **1–2 examples (optional)** to improve consistency&#x20;
- If responses are incorrect, **update the Task prompt first** before adding more workflows
