Engati - User Guide
AI Agents
2. Prerequisites & Setup
2 min
before building your agent, ensure all required components are properly configured this section prepares the foundation for creating a complete and functional healthcare ai agent you will set up the core elements that enable the agent to understand user queries, process information, and perform actions such as doctor search, appointment booking, and support handling 👉 it is important to follow each step in order to avoid configuration issues and ensure smooth agent behavior what you’ll configure what you’ll configure in this section, you will configure the following key components docid\ u1mqn4qns6u4ufxqst vm configure the ai provider and model that will power the agent’s responses docid\ w78mcm5zbiq60aqwcn3ss train the agent with relevant healthcare data such as doctor information, specialties, and faqs to improve accuracy docid\ g jippcsr0vjwz4richmf define paths to control how the agent performs actions like searching doctors, collecting details, and handling requests docid\ uuhjizq8x 4pijssvst9q create workflows to design the user journey, including steps for appointment booking, support requests, and information flow why this is important why this is important these configurations ensure that your agent understands user queries correctly provides accurate and relevant responses handles actions like booking and search efficiently delivers a smooth and structured user experience what you’ll do next what you’ll do next in the upcoming steps, you will configure the ai model (gen ai setup)
